Privacy Policy

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide

• Account Information: Email address and password (if you create an account).
• Symptom Data: Health-related information you manually enter, such as symptoms, mood, habits, or other notes.
• Feedback and Support Requests: Information you provide when contacting our support team.

1.2 Information Collected Automatically

• Device Information: Device model, operating system, app version, and language settings.
• Usage Data: How you interact with the App (e.g., screens viewed, features used).
• Analytics Data: Anonymous aggregated data for performance and error monitoring.

We do not collect sensitive personal information beyond the data you voluntarily enter.

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve the App.
• Generate AI-driven symptom insights and health trends.
• Personalize your experience.
• Respond to customer inquiries and provide support.
• Comply with legal obligations.

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

• Your data is securely stored using industry-standard encryption.
• Access to your data is limited to authorized personnel.
• We regularly update our security measures to protect against unauthorized access, alteration, or disclosure.

4. Data Sharing

We only share your data in the following circumstances:

• Service Providers: Trusted vendors (e.g., hosting, analytics) who help operate the App.
• Legal Compliance: If required by law, court order, or government request.
• Business Transfers: If our company is merged or acquired, your data may be transferred to the new owner.

5. AI-Generated Insights

• Our App provides AI-generated insights based on the symptoms you track.
• These insights are for informational purposes only and are not medical advice.
• You should consult a qualified healthcare professional for medical concerns.

6. Data Retention

We retain your data for as long as you maintain an account. You may request deletion of your data at any time (see Section 8).

7. Children's Privacy

Our App is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it.

8. Your Rights

Depending on your location, you may have the following rights:

• Access and Portability: Request a copy of your data.
• Correction: Request corrections to inaccurate data.
• Deletion: Request deletion of your data.
• Withdrawal of Consent: Withdraw consent for data processing.

You may submit these requests by contacting us at: support@symptomsai.app

9. International Data Transfers

Your data may be transferred and processed outside your country of residence. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Effective Date" and, if required, by sending an in-app notification.

11. Contact Us